NAILEBRITY RETURN POLICY
Nailebrity is dedicated to bringing you an unparalleled shopping experience from start to finish! If you’re not completely satisfied with a product for any reason, just return the product to us for a full refund. Here’s how:
Time limit on returns:
Products must be returned within 10 days of the Process Date on the order packing slip to receive a refund to the payment method used on Nailebrity.com in unused condition (for resale). A Nailebrity exchange will be issued for returns of products after 10 days of the Process Date on the order packing slip when returned to the processing center. Customer pays shipping on all returns.
Returning free products/gift with purchase:
You may keep the free gift with purchase that you received as a part of your order.
Products returned (shipping paid for by customer) in unused condition will be fully refunded immediately upon receipt of product at Nailebrity.
In the case of shipping damages, please contact the carrier to file a damage claim.
Return package shipping fee:
Nailebrity does not accept CODs for returned merchandise. Return shipping charges are the responsibility of the purchaser.
Returning your Nailebrity order by mail
Apply the return mailing label outside your returns shipping carton. Mailing label is included in your shipping package.
Mail your return using a traceable ground shipping method (we recommend UPS or the U.S. Postal Service insured mail) to:
26893 Bouquet Canyon Road, Ste C #146
Saugus, CA 91350
RETURN PRODUCTS TO NAILEBRITY BY GROUND-ONLY SHIPPING METHODS – Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations.
For products returned to the NAILEBRITY Returns center, we will notify you via email when we have processed your order and issued a refund. You can also login to your Nailebrity.com account, click order status and look up your order for the return status.
Returns processing time
Please allow us 30 business days for receiving and processing your online order return.
Credit will appear on your account within 7-10 days after we processed your return. Credit will appear on your statement within two billing periods depending on your billing cycle.